Firalis SAS · firalis.com
Privacy policy
Data controller
Firalis SAS, 35 rue du Fort, 68330 Huningue, France, RCS Mulhouse 504 944 364, is responsible for the personal data collected through firalis.com.
Data protection contact: To be provided
The data we collect
- Contact form: name, organisation, email address, phone number if you give it, the subject and your message.
- Customer account form: the contact, billing and VAT details you enter.
- Technical data: the server records connection logs needed to run and secure the website.
Each form sends its message by email: the website keeps no copy of it. When a field needs correcting, what you typed is kept for ten minutes at most, so that the form can show it again.
The website uses only the cookies it needs to run.
Purposes and legal bases
| Purpose | Legal basis |
|---|---|
| Answering your request | Steps taken at your request before a contract, or our legitimate interest in answering enquiries |
| Setting up your customer account, issuing quotations and invoices | Performance of a contract, and legal accounting obligations |
| Running and securing the website | Our legitimate interest |
Recipients
Your data is read only by the Firalis SAS teams in charge of your request. Our hosting provider and email service process it on our behalf: To be provided
Retention
| Data | Retention |
|---|---|
| Messages sent through the contact form | To be provided |
| Customer account details | To be provided |
| Connection logs | To be provided |
Your rights
You can access, correct or erase your data, restrict or object to its processing, and ask for a copy of it. Write to the data protection contact above. You may also refer the matter to the CNIL (cnil.fr).